Frequently Asked Questions​

Help & Support, FAQs on Borrowing Money with Lending Bee®

How do I apply for a loan?

In the comfort of your home or office, from application to obtaining the maximum loan amount and loan tenure, our brand new 3-step flow via our online / mobile application will see you from start to finish. If you are satisfied with the terms, just simply set an appointment at your preferred branch, sign the contract and the money will be passed to you in cash or cheque on the spot.

Alternatively, you can also head down to any of our branches and speak directly to our friendly loan officers, whom you will be able to consult on your loan application.

I don’t have a fixed income. Can I still get a loan?

If you are an entrepreneur, taxi driver or is simply paid based on commission, do not worry. Lending Bee offers loans to you as well. All we need is your last two income tax returns so that we can calculate an average monthly earning amount which will help us determine the loan amount you qualify for.

How fast is Lending Bee's loan process?

3 minutes to fill up the loan application form, and our loan officers will get back within the hour.

Leveraging on the latest technology, our professional team will be able to respond that quickly.

What documents do I need for a loan application?

For Singaporeans / PRs:

  • Proof of identity (NRIC, passport)
  • Proof of income (CPF / bank statements)

For Foreigners:

  • Work Permit / S Pass / E Pass
  • Proof of residence (Utility bills, phone bills, tenancy agreement, etc.)
  • Payslips / bank statements

I have a bad credit score / outstanding loans. Can I still apply for a loan?

Yes, you can!

While banks often turn away customers with bad credit scores, Lending Bee does not limit any possibility, and we welcome all credit scores to apply.

We evaluate each case individually and will do our best to understand each and every applicant’s situation.

If we find that your current financial situation is something within your means, we are happy to provide a loan to you.

We aim to help our borrowers regardless of their credit scores. This is why we do not have specific restrictions with regards to credit scores.

You can easily apply for a loan here

Does making an enquiry mean that I have to commit to a loan?

Definitely no!

You are most definitely not obliged to commit to a loan after making an enquiry. You will complete your loan contract only if you are comfortable with everything.

Please feel free to connect with us via our live chat at the bottom right corner, or call us at 6219 1611.

How fast will the funds be disbursed?

Once you’ve signed the loan contract, you can receive your money in cash or cheque right on the spot , at any of our 4 outlets across Singapore.

What happens after my loan has been approved?

After your loan is approved, we will transfer the money to your bank account or pass you the entire principal amount that you’ve agreed upon on the spot.

Next, you just need to ensure to make punctual loan repayments, and that’s it!

What are the benefits / rewards of the Lending Bee mobile app?

Lending Bee has developed our very own mobile app from scratch, made with our valued customers in mind.
With the app:

  • You can apply for a loan easily via the mobile app
  • Receive the results of your loan application quickly
  • Check on the status of your loan application
  • Easily access our loan calculator 
  • View your statement of accounts in seconds
  • View and set reminders for your loan repayments. You will never miss a repayment and incur late fees!
  • Calculate your expenses and budget 
  • Receive the latest financial news for free from major news channels 
  • Earn points which can be redeemed for loan vouchers / NTUC vouchers 
  • Members will enjoy better loan rates based on their membership tier 

How will I know if I am applying a loan from a licensed money lender?

Check the financial institution’s name against the list of licensed moneylenders created by the Ministry of Law.

If you’re looking for other telltale signs, a licensed money lender is NOT allowed to:

  • Use texts / WhatsApp messages / calls to get you to sign up for a loan with them
  • Approve of a loan remotely, without asking you to meet them at their place of business
  • Ask you to pay any installment before receiving the actual loan money

Moreover, licensed money lenders are only allowed to use the following advertising channels to communicate their messages:

  • Business or consumer directories 
  • Their internet websites (please be aware of scammers impersonating themselves as licensed lenders)
  • Shopfront and window decals where they conduct their business

Therefore if you come across any other forms of advertising (such as Google Ads, Facebook Ads) from Lending Bee, avoid them at all cost ! They are either loan sharks or loan scams.

Where are your outlets located at and their business hours?

Lending Bee has branches all across Singapore.

1. Lending Bee Far East Plaza (Orchard Branch)

14 Scotts Road, #02-44/45 Far East Plaza
Singapore 228213

Mon – Sat: 11.00am – 8.00pm
Sun: 10.00am – 6.00pm
(Closed on Public Holidays)


2. Lending Bee Yishun Branch

Blk 925 Yishun Central 1, #01-233
Singapore 760925

Mon – Sat: 11.00am – 8.00pm
Sun: 10.00am – 6.00pm
(Closed on Public Holidays)


3. Lending Bee Bedok North Branch

Blk 205, Bedok North Street 1, #01-379
Singapore 460205

Mon – Sat: 11.00am – 8.00pm
Sun: 10.00am – 6.00pm
(Closed on Public Holidays)


4. Lending Bee Jurong East Branch

Blk 135, Jurong Gateway Road, #01-333
Singapore 600135

Mon – Sat: 11.00am – 8.00pm
Sun: 10.00am – 6.00pm
(Closed on Public Holidays)


For full contact details, please click here.

How do I keep track of my monthly repayment schedule?

You can check your monthly repayment schedule via Lending Bee’s mobile app / online account / via our professional loan officers. You can also request for your statement of account from any of our branches.

What should I consider before taking up a loan?

You should keep these key points in mind:

  • Before approaching a moneylender, consider other alternatives, such as the various financial assistance schemes offered by various Government agencies. You may contact the agencies to find out more about their schemes.
  • You are legally obliged to fulfil any loan contract you enter into with a licensed moneylender.
  • Consider whether you are able to abide by the contractual terms, bearing in mind your income and financial obligations. Borrow only what you need and are able to repay. Be mindful that if you are unable to meet the contractual terms, the late payment fees and interest payment will be a financial strain not just on yourself but also on your family.
  • The law requires moneylenders to explain the terms of a loan to you in a language you understand and to provide you with a copy of the loan contract. Make sure you fully understand the terms of the contract, in particular, the repayment schedule, the interest rate charged and the fees applicable.
  • Consider carefully before agreeing to any contractual term which allows a moneylender to lodge a caveat on the sale proceeds of your real estate property upon default of the loan repayment. When a caveat is lodged against your property, you will not be able to sell it without first repaying the moneylender in full. If the repayment is taken from the net proceeds from the sale of the property, it can wipe out all or a substantial portion of the proceeds.
  • You should shop around different moneylenders for the most favourable terms. You should not rush into and commit yourself to a loan until you are satisfied with the terms and conditions.

How can I tell whether an advertisement is from a licensed moneylender or an unlicensed moneylender?

Under the advertising rules, which took effect on 1 November 2011, licensed moneylenders are permitted to advertise only through these three channels:

(a) business or consumer directories (in print or online media)
(b) websites belonging to the moneylender and
(c) advertisements placed within or on the exterior of the moneylender’s business premises.

All other channels are prohibited.
In this regard, the advertising rules can help you differentiate between licensed and unlicensed moneylenders.
If you receive flyers, SMSes, emails or other forms of advertisements which are not permitted under the rules, these would be from either licensed moneylenders operating in violation of the rules, or loansharks. Hence, you are advised not to respond to such advertisements.

Instead, you should report the advertisements to the Registry at 1800-2255-529 or by email at [email protected].

Errant licensed moneylenders will be investigated by the Registry and loan sharks will be investigated by the Police.

I have taken loans with other banks before and I have a poor credit score. Can I still get a loan?

Yes, you can!

We will always evaluate each case individually and try to understand the applicant’s situation. If we find that your current financial situation has improved, we will still provide a loan to you. Unlike most banks and lending companies, Lending Bee aims to help as many people as possible.

I already have a loan with a bank, can I still apply for a new loan?

Over the past few years, more and more Singaporeans are taking up two or more loans. Statistics have shown that there was an increase of 78% of borrowers who have at least two mortgages and other loans. Most individuals have a home loan and a study loan. If you require more financial help, you can still apply for a loan.

At Lending Bee, we are always willing and ready to help our customers. However, that does not mean that we will be irresponsible and force clients to take up huge loans that are tough to repay and end up straining their wallets further.

Lending Bee evaluates customers’ situations responsibly and will only loan an amount that is suitable or affordable for the clients.