Careers with Lending Bee®

A better future with us.

Lending Bee is looking for energetic, dynamic and passionate team players who have a friendly disposition and drive for excellence.

Customer Service Officer

  • To provide customer service at exemplary levels while upholding the professional image of the company
  • To be proactive and initiative to ensure a pleasant experience for the customers during their appointment
  • To provide clear and coherent explanation of loan contract terms, products and details to customers
  • To assist customers with their loan applications
  • To answer customers’ queries and to explain loan procedures over the phone
  • To assist with clients account management, along with accurate and careful data entry of customer details
  • To help in administrative duties such as photocopying and filing when necessary

Requirements

  • Entry level with right skill set
  • Friendly and positive attitude
  • Excellent communication skills
  • To assist customers with their loan applications
  • Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Career Benefits

  • Attractive salary and commission
  • Daily meal allowance provided
  • Quarterly team building activities
  • Incentives will be given for meeting KPIs
  • Highly accessible place of work near MRT, with close proximity to the heart of the city
  • Comprehensive on the job training will be provided
Interested applicants, please submit your CVs to [email protected] or Apply at Jobstreet

Debt Enforcement Officer

  • To call customers to remind them of their payment dates
  • To send out past due notices for customers who may have missed repayments
  • To be able to listen and understand customers’ situation well in order to suggest a solution or a suitable payment plan
  • To keep track of assigned accounts to identify outstanding debts
  • To investigate and resolve any discrepancies for the customers
  • To build good and lasting relationships with customers to avoid future issues
  • To follow-up closely with customers for payment
  • To provide clear and coherent explanation of loan contract terms, products and details to customers
  • To answer customers’ queries and to explain loan procedures over the phone
  • To help in administrative duties such as photocopying and filing when necessary

Requirements

  • Entry level with right skill set
  • Friendly and positive attitude
  • Excellent communication skills
  • Able to speak proficiently in both English and Mandarin (to liaise with Mandarin speaking customers)

Career Benefits

  • Attractive salary and commission
  • Daily meal allowance provided
  • Quarterly team building activities
  • Incentives will be given for meeting KPIs
  • Highly accessible place of work near MRT, with close proximity to the heart of the city
  • Comprehensive on the job training will be provided
Interested applicants, please submit your CVs to [email protected] or Apply at Jobstreet

Credit Risk Manager

  • Managing a team to achieve growth and hitting loan submission targets
  • Complete loan contracts and explain clients on policies and regulations
  • Monitor of loan repayment and update records
  • Operate in compliance with laws and regulations
  • Conduct financial and qualitative analysis on companies / personnel
  • Manage team member’s well-being & expectations
  • Assist team-mates to interact with customer & make appointment for signing of documents
  • To manage customer’s expectations & settle all matters in a timely manner
  • Prepare loan synopsis & make recommendations for loan acceptance/rejection to senior management
  • Perform loan portfolio analysis, industry analysis & market comparison studies
  • Assist in the implementation of workflows and systems in accordance with business strategies & policies relating to credit risk management
  • Ensure compliance with internal/external audit requirements & local regulatory requirements are met

Requirements

  • Minimally 4 GCE ‘O’ Level Credits (including English) with at least 5 years’ experience in moneylending or the relevant industry
  • Bilingual in English and Mandarin (Effectively bilingual in both English and Mandarin in order to communicate and manage customer’s expectations & settle all matters in a timely manner)
  • Ensure proper advisory procedures and documentation while adhering to Lending Bee’s internal policies, business processes and regulatory requirements (i.e. FAA and other related statutory Acts)
  • Good understanding of the economy and business environment
  • Have experience in managing a team
  • Strong ability to work in a team based environment
  • Good interpersonal, oral and written communication skills
  • Well organized, neat and sensitive with figures
  • Take control of multiple responsibilities and willingness to take on new challenges
  • Self–motivated, hands-on and meticulous with ability to work independently and under pressure
  • Exposure to corporate lending/credit will be an added advantage

Career Benefits

  • Attractive salary and commission
  • Daily meal allowance provided
  • Quarterly team building activities
  • Incentives will be given for meeting KPIs
  • Highly accessible place of work near MRT, with close proximity to the heart of the city
  • Fast paced working environment with rapid career growth
  • Comprehensive on the job training will be provided
  • Innovative and energetic workplace with a growth mindset
Interested applicants, please submit your CVs to [email protected] or Apply at Jobstreet